Saturday, August 14, 2010

Jet Blue flight attendant shows the consumer can be wrong

Steven Slater, a profession flight attendant, came to the tipping point. During a day at work, in the professional field he had been in for more than two full decades, a passenger saw fit to abuse Steven Slater for doing his job. Slater, at the time a Jet Blue flight attendant, nabbed the intercom, went on a profane tirade of his own, opened the emergency chute on the side of the plane, hit the tarmac and took off. He has been charged with criminal mischief, reckless endangerment and other crimes. Post resource – Jet Blue flight attendant shows the customer can be wrong by Personal Money Store.

That he had enough abuse is plane to see

According to CNN, Jet Blue Flight 1052 from Pittsburgh landed at JFK International Airport. As the plane taxied toward the terminal, a passenger stood up to retrieve his bag too early, and he was told by flight attendant Steven Slater he had to sit back down. Exactly what happened is not known, but it is clear that Slater was struck by either the bag falling from the overhead bin or the passenger struck him. The man refused to apologize and swore at him. Slater took over the intercom, cursed the cretin, and announced he was quitting. He grabbed some beer from the galley before engaging the emergency inflatable slide to exit the plane. Hours later, he was arrested at home.

Cabin had too much pressure

Slater barely had a moment’s rest at home when not working, as outlined by MSN. Slater was often flying to Thousand Oaks to take care of his dying mother, according to his roommate, which Slater also did for his father. His mother was a career flight attendant also, as outlined by the New York Times. His father, formerly a pilot, had perished from Lou Gehrig’s Disease.

Customers are wrong more often than they think

The service trades are not as easy as one might think, and they should not be maltreated at all. The general public can be absolutely horrid, as everyone who has ever worked a day in their life within the service industry knows. It costs nothing to be polite and cooperative, even if mistakes do sometimes get made.

More on this topic

MSNBC

msnbc.msn.com/id/38629517/ns/travel-news/

CNN

cnn.com/2010/TRAVEL/08/10/new.york.escape.chute.opened/?hpt=C2

NY Times

nytimes.com/2010/08/10/nyregion/10attendant.html?_r=1 and hp



No comments: